Privacy
neartrust keeps your company's apps safe. To do that, it collects a few facts about your device and how you use those apps. Nothing more. This page says exactly what, why, who sees it, and for how long.
Effective November 10, 2026
- Who is responsible
- What we collect
- What we never collect
- Why we use it
- Who can see it
- Where it is stored
- How long we keep it
- How we protect it
- Your rights and choices
- This website
- Children
- Changes
- Contact
Who is responsible
neartrust is a work app. Your company (the organization that invited you) decides why and how it is used. Under privacy law, your company is in charge of your data (the "controller").
- If your company runs neartrust in its own cloud, your data is stored there. neartrust staff can't see it.
- If neartrust runs the service for your company, we act only on your company's instructions (as its "processor"). We don't use your data for anything else.
For questions about how your company uses your data, ask your company first. We'll help either way.
What we collect
Before anything is collected, the app shows a short notice and asks you to accept it. We record which notice you accepted and when.
Your device
Model and maker, operating system and version, serial number, device name, chip type, storage and memory size, and when it last started.
Security settings: screen lock, disk encryption, firewall, security agent, whether the device is managed (MDM), modified (rooted or jailbroken), in developer mode or USB debugging, and whether location is allowed.
Your network
Network type (Wi-Fi, mobile or wired), public and private IP addresses, Wi-Fi name, mobile carrier, and whether another VPN or proxy is on. We work out your country from your IP address.
Your location
Precise location (latitude, longitude, accuracy and altitude) when you connect, and every few minutes while neartrust is on.
- neartrust asks your system for permission first.
- It asks only while you use it. It never asks for background location.
- On Windows and Linux, it collects no location at all.
Your account
Your name and work email from the invitation, your role and groups, and the IDs of your account and devices. Admins also add a passkey to sign in.
Your use of company apps
Each connection to your company's private apps, and each request inside its web apps: the app, the time, the address requested, the result, how much data was sent, how long it took, and your IP address.
Access requests you make, the reason you give, and who approved them.
Alerts
When something looks unusual, such as a new country, impossible travel or location turned off, an alert is created. Alerts hold the country and distance, never your exact location.
What we never collect
- Your other traffic. Only traffic to your company's private apps goes through neartrust.
- The content of what you send or receive, such as pages, files or form data. We log that a request happened, not what was in it.
- Your messages, photos, contacts, files, browsing history, camera or microphone.
- Advertising IDs. Our apps have no ads, analytics or tracking tools.
Why we use it
Only to protect your company's apps:
- Check that a device is safe, before and during each connection.
- Confirm who you are and which apps you may open.
- Spot unusual access and alert admins.
- Keep a record for security reviews and audits.
- Run, fix and support the service.
We never use your data for ads, never sell it, and never build profiles for anyone else. The only automatic decision is about access: if a check fails, an app won't open until the problem is fixed or an admin steps in.
Where the law needs a legal basis (for example the GDPR, or Saudi Arabia's Personal Data Protection Law), your company relies on its legitimate interest in keeping its systems safe, its duties as your employer, or your consent. Where it relies on consent, you can withdraw it at any time.
Who can see it
- Your company's admins, in the neartrust dashboard. Roles limit what each admin can see and do, and every admin action is logged.
- neartrust staff, only when we run the service for your company, only to run and support it, and only what the task needs.
- Service providers that help run the service, such as cloud hosting and the email service that sends invitations. Contracts bind them to protect your data and use it only for this service.
- A map provider, when an admin views a device on a map. It receives the map area shown, never your name or device.
- Authorities, only when the law requires it. Unless the law forbids it, we tell your company first.
We never sell or rent your data. If neartrust is ever merged or sold, this policy still protects the data already collected.
Where it is stored
Your data is stored in the cloud and region your company chooses. If your company runs neartrust itself, that is its own cloud.
Traffic to your company's apps passes through a gateway your company sets up. That gateway may be in another country, so your data may cross borders. When it does, we use the safeguards the law requires.
How long we keep it
| Data | Kept |
|---|---|
| Location and network history | 90 days by default. Your company may set a different period. |
| Access log | 90 days by default. Your company may set a different period. |
| Resolved alerts | Same as location history. |
| Latest device details | Cleared when the device stops connecting, on the same schedule as location history. |
| Account | While you belong to your company's organization. After that, deleted on request. |
When the period ends, records are deleted for good, automatically.
How we protect it
- All traffic is encrypted in transit.
- Sensitive data is encrypted when stored.
- Only people whose role needs it can see it, and every admin action is logged.
If a breach affects your data, we tell your company without delay, so it can tell you and the regulator as the law requires.
Your rights and choices
Depending on where you live, you can ask to:
- See the data held about you, and get a copy.
- Correct it.
- Delete it.
- Limit or object to how it is used.
- Withdraw your consent, for example to location.
- Complain to your data protection authority. In Saudi Arabia, that is SDAIA.
How
- Location: turn it off in your device settings at any time. Your company may then block access, if it requires location.
- Leave: in the app, open Settings, then Sign out. That device's access ends right away.
- Requests: ask your company's admin, or write to support@neartrust.io from the email you were invited with. We reply within 30 days. If your company holds the data, we pass your request to it and help it answer.
We will never treat you differently for using these rights.
This website
neartrust.io uses no cookies, analytics, ads or tracking, and loads nothing from other sites. Our web host may keep standard server logs (IP address, page and time) for a short time to keep the site safe. If you email us, we use your message only to reply.
Children
neartrust is for work. It is not meant for anyone under 18, and we don't knowingly collect children's data.
Changes
We post every change here with a new date. If a change affects what the app collects, the app shows the new notice and asks you again before collecting anything new.
Contact
Privacy questions or requests: support@neartrust.io